Intermittent errors during login for some customers
Jul 6, 13:32 UTCResolved - Between 07:31 UTC to 12:32 UTC, we experienced errors during login for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie,...
View ArticlePerformance issues and outages with Cloud products
Jul 6, 15:37 UTCResolved - We experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved and the service is operating normally.Jul 6, 13:55...
View ArticleSign-ups, Product Activation, and Billing not working
Aug 2, 15:59 UTCResolved - We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.Aug 2, 14:25 UTCMonitoring - We have...
View ArticleWe observe degraded performance on incident timeline functionality
Aug 28, 19:30 UTCResolved - The issue has been resolved completely and all the functionality is fully working now. The customers experienced some latencies for the entries added to the incident...
View ArticleMultiple product logins
Aug 30, 06:17 UTCResolved - Between 4:30AM UTC to 6:00AM UTC, we experienced issues for users attempting to login for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira...
View ArticleOpsgenie has experienced delay on Android Notifications
Sep 10, 19:17 UTCResolved - This incident has been resolved.Sep 10, 19:15 UTCMonitoring - No delay on Android Notification is experienced now. All Android Notification delay has return to normal.Sep...
View ArticleAtlassian Account login issues
Sep 13, 19:32 UTCResolved - Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been resolved and the service is operating normally.We will...
View ArticleOpsgenie Reporting & Analytics is under maintenance in US
Oct 9, 10:47 UTCUpdate - Changes completed and verifiedOct 9, 10:30 UTCCompleted - The scheduled maintenance has been completed.Oct 9, 08:57 UTCVerifying - Verification is currently underway for the...
View ArticleScheduled report functionality is disabled
Nov 24, 14:23 UTCResolved - We're excited to inform you that we've shipped upgrades to our production environment, enabling scheduled reports once again.What's Changed: To continuously improve and...
View ArticleEgress connectivity timing out
Dec 4, 17:15 UTCResolved - The systems are stable after the fix and monitoring for a specified durationDec 4, 16:59 UTCMonitoring - The issue was identified and a fix implemented. We are monitoring...
View ArticleWe observe increased error rates due to the cloud provider
Dec 10, 03:52 UTCResolved - Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.Dec 10, 03:40 UTCMonitoring - We observe...
View ArticleIOS based Alert Notifications delivered as non-critical
Dec 13, 14:37 UTCResolved - This incident has been resolved.Dec 13, 14:26 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 13, 13:18 UTCIdentified - The issue has been...
View ArticleMajor outages in heartbeat services pinging via email and email integration...
Jan 29, 15:29 UTCResolved - This incident has been resolved.Jan 29, 15:14 UTCMonitoring - The team has reverted the changes and identified that corresponding heartbeat and email integration start...
View ArticleService Disruptions Affecting Atlassian Products
Feb 14, 23:32 UTCResolved - We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira...
View ArticleOpsgenie SAML login at eu region is not working
Feb 27, 14:58 UTCResolved - We fixed the problem and verified that there are no more login issues.Feb 27, 14:42 UTCMonitoring - The team has identified the issue causing the signature validation error...
View ArticleInvestigating new product purchasing
Feb 29, 02:53 UTCResolved - Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been...
View ArticleAdmin Portal Feature Access Issue
Apr 3, 10:23 UTCResolved - Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The issue has been resolved and the service is operating...
View ArticleOpsgenie Reporting & Analytics is under maintenance in US
THIS IS A SCHEDULED EVENT Apr 20, 03:30 - 11:30 UTCApr 18, 07:36 UTCScheduled - We will be performing scheduled maintenance in the US Region. While customers may experience a degraded performance, the...
View ArticleUS - Increased delays on alert flow
Apr 30, 16:13 UTCResolved - This incident has been resolved.Apr 30, 15:59 UTCMonitoring - Our engineering team has implemented fixes. We will continue to monitor all systems. Thank you for your...
View ArticleError responses across multiple Cloud products
Jun 4, 00:32 UTCResolved - Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.Jun 3, 23:11...
View ArticleIntermittent error accessing content
Jun 21, 02:47 UTCResolved - Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has...
View ArticleSome products are hard down
Jul 4, 00:36 UTCResolved - Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Opsgenie. The issue has been resolved and the service is operating normally.Jul 3, 21:45...
View ArticleUnable to edit Opsgenie rotations in US, EU and Sydney regions in Web...
Aug 28, 15:17 UTCResolved - Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.Aug 28, 15:02 UTCUpdate - We are continuing to...
View ArticleUsers are experiencing reCaptcha errors while signing up
Sep 12, 03:28 UTCResolved - This issue has been resolved.Sep 12, 02:40 UTCMonitoring - We have identified the root cause and the issue appears to be resolved.Sep 12, 02:08 UTCInvestigating - Users...
View ArticleReported issues with OEC functionality
Sep 24, 20:54 UTCResolved - We've verified that OEC endpoints are back online.Sep 24, 20:49 UTCMonitoring - We reverted the faulty routing configuration change and started getting traffic on OEC...
View Article