Apr 6, 15:07 UTC
Resolved - Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.
Apr 6, 14:45 UTC
Identified - The problem is related to a misconfiguration on our network causing ICC sessions to fail. We are working on a fix and adjusting our network. Incident flow is continue to work without a problem and there is no data loss. We appreciate your patience as our teams continue with our investigations into the service interruption